Tenant Resources
Renting a Green Lotus-managed home? This page is your starting point for maintenance requests, questions and move coordination.
Emergencies: call 911 first.
For fire, suspected gas leaks, medical emergencies or immediate threats to safety, call 911 or the appropriate utility emergency line before contacting property management. Online forms are not monitored continuously and must never be relied on for emergencies.
How Can We Help?
Maintenance Requests
Something needs attention in your home? Submit a maintenance request online and we'll triage it promptly. Urgent safety issues should always go to 911 or the utility first.
Submit a requestLease & Rent Questions
Questions about your lease, rent payments or notices? Reach out through the inquiry form below and the right team member will follow up.
Ask a questionMoving In or Out
We coordinate move-ins and move-outs with documented inspections so expectations are clear on both sides. Contact us ahead of your date to schedule.
How it worksWhat to Expect From Us
- A professional, respectful point of contact for your tenancy
- Prompt triage of maintenance requests, with genuine emergencies prioritized
- Clear communication about scheduling, access and completed work
- Documented move-in and move-out inspections
- Responses through the contact details on your lease and this website
Prefer to call? Reach us at (416) 399-4979.
Tenant inquiry
Send Us a Message
For general questions about your tenancy, use this form. For maintenance issues, please use the maintenance request form instead so it's routed correctly.
Professional Property Management Since 2005
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